Frequently Asked Question

Most frequently asked questions and NaProxy setup tutorials. Learn more about getting started with NaProxy

By NaProxy

· 43 articles

Payment Issues

How to Buy Residential Proxies?
There are three types of Proxies in NaProxy, namely Rotating Residential Proxies , Unlimited Residential Proxies and Static Residential Proxy.
To purchase Static Residential Proxies, please refer to [Static Residential Proxies Purchase Tutorial].
To purchase Unlimited Residential Proxies, please refer to [Unlimited Residential Proxies Purchase Tutorial].

Here is an example of purchasing the 10GB option from Rotating Residential Proxies.
1. First login NaProxy website Click on "Pricing" and then click on "Rotating Residential Proxies" to choose the package you need.

2. Here choose to buy Rotating Residential Proxies 10GB 30 days as an example, click "Buy Package". If prompted "Please login first!" please click here to log in.

3. Then select the payment method you want to use. Here, we will use Alipay as an example. Click “Alipay” and then “Confirm Payment” on the right. If you are unable to make a payment, click Contact Customer Service.

4. After clicking to confirm the payment, you will be redirected to the order review page. After reviewing the package type, data transfer, validity period, and total amount, click “Confirm payment”.

5. After clicking, you will be redirected to the payment page. Log in to your Alipay account or open Alipay to scan the payment code to make the payment.

6. After a successful payment, click “Get started” to be redirected to the IP address retrieval page, or click “View order details” to view your order information.

7. If you are unable to pay or the order has expired, clicking “Buy again” will redirect you to a new payment screen. Alternatively, click “Contact us” and send us a screenshot of the problem, and we will assist you promptly.

8. After the payment has been successfully made, to ensure that there is no error, you can return to the Official website Click on your user name in the upper right corner to enter the "Account" interface to confirm your traffic.

Note:
- NaProxy does not support PayPal services.
- For public transfers, please send an email to the official email address, we support public payments.
- If your order does not arrive after payment, please send your account number, order number and payment screenshot to the official email address.
- If you encounter any problems during the payment process, please send a screenshot of the problem or recorded video to the official email address, and we will promptly assist in the process.
Official email: [email protected]
Upon receipt of your email, our staff will process it for you as soon as possible.
How do I check the expiration date of my package?

1. To check the expiration date of your package, please go to the NaProxy website and log in Click on your username in the upper right corner to enter the "Account" screen.

2. Click "Order" under the type of Proxies you need to check on the right side, you can view the purchase details of the Proxies, in the order details, you can find the "expiration time", i.e. the validity period of the Proxies. On the right side, you can also view and download invoices. In addition, you can use the filter function at the top of the page to filter orders by order number or time.

Taking Rotating Residential Proxies as an example, assuming the selected dates are 2024-11-13~2024-11-15, it can be seen that the expiration time in the first Proxies package is 2024-11-21 14:33:49. If you need to check the expiration date of other types of Proxies, Unlimited Residential Proxies and Static Residential Proxies are equally applicable, you just need to click on "Order" under the corresponding Traffic Type to view the relevant details. "Order" under the corresponding traffic type to view the relevant details.
How long does it take for the package to be added to my account after payment?

Packages are usually automatically activated and added to your account within 30 to 120 seconds after successful payment (when the invoice status of the package you purchased shows "Paid"). If the invoice status confirms "Paid" but you still don't see the package activated, try refreshing the page to check.

If you encounter any problems, please send a screenshot of the problem or a recorded video to official e-mail and we will assist in dealing with it in time.
What should I do if my account information is incorrect when I make a payment?

Please contact our official e-mail to attach a screenshot or recorded video of your question.
We will help you transfer your funds to the correct account.
How do I get a discount?

Our website regularly features various promotions, so you can keep an eye on it to get the latest offers. In addition, you can also contact our Business Manager through the NaProxy website to apply for additional discounts.

In addition, we also send out event promotional emails for new and existing customers so that they don't miss out on any exclusive offers.
Official email: [email protected]
What payment methods are supported?
NaProxy provides six convenient payment methods, and you can choose any of the following methods according to your needs during checkout:

1. My Wallet: Use your account balance on NaProxy platform to make payments.
2. Alipay/WeChat Pay: Complete payment via Alipay or WeChat QR code.
3. Cryptocurrency: Supports payments with Bitcoin, Ethereum, Binance Coin, and USDT.
4. Credit Cards: Make payments via Visa, MasterCard, American Express (AMEX), JCB, and other credit cards.
5. Local Payments: Depending on your country or region, you can choose from various local payment methods. Common options include Alipay and WeChat Pay in Mainland China, PicPay and PIX in Brazil, GoPay and Dana in Indonesia, Gcash and Paymaya in the Philippines, among others.
6. Google Pay/Apple Pay: Complete payment via Google Pay or Apple Pay.

Note:
- NaProxy does not support PayPal services.
- If you need to transfer money to a company account, please send an email to the official email address. We support payments to company accounts.
- If the payment has not been received after the order is paid, please send your account number, order number and payment screenshot to the official email address.
- If you encounter any problems during the payment process, please send a screenshot or recorded video of the problem to the official email address, and we will assist in processing it in a timely manner.
Official email address:[email protected]
After receiving your email, our staff will process it as soon as possible.

IP Extraction Issues

How do I detect the IP address of the current device?

1. Open your browser: visit IP address checking website
2. Click Search: The content after "ip" is the IP address of your current device.
What should I do if the detected IP location does not match the region I purchased?

When checking on certain IP testing sites, the results may not match the region you selected at the time of purchase.
We recommend that you go to ipinfo.io to make a query.

The reasons for the inconsistencies are set out below:
1. Data sources
Different IP detection websites may rely on different data sources to obtain IP address information. These data sources may include Internet Service Providers (ISPs), geolocation databases, lists of public Proxies, and so on. As a result, test results may vary.
2. Data-processing algorithms
The methods and algorithms used to process and analyze IP address information may differ from one IP detection website to another, and these algorithms may take into account factors such as geographic location, anonymity, Proxy Services, etc. As a result, the algorithms of different websites may produce different results even when using the same data source.
3. Frequency of updates
IP address information may change. For example, an IP address may belong to a specific geographic location at one point in time, but may have changed at another point in time. If a website updates its data frequently, its detection results may be more accurate.
4. Geographic accuracy
The correspondence between IP address and geographic location is not completely accurate and may be subject to error. Different IP testing websites may use different methods to determine the geographic location of an IP address, so the results may vary.
5. Detection technologies
IP testing Web Tests may use different techniques to identify IP addresses, such as Ping Testing, Traceroute, and so on. The use of these techniques may affect the accuracy and precision of the test results.
How do I withdraw after purchase?

Rotating Residential Proxies, Unlimited Residential Proxies have User Auth & Pass Extraction and API Extraction, Static Residential Proxies only have User Auth & Pass Extraction. Before use, you need to add the authentication account, add tutorial please refer to: [Authentication account add tutorial]
Before using API Extraction, you need to add the device IP address to the whitelist. For a tutorial on how to add the IP address to the whitelist, please refer to: [Add Whitelist Tutorial]

Rotating Residential Proxies to Extract IPs: [Account and API Extraction Tutorial]
Static Residential Proxies Extraction IP: [Account Extraction Tutorial]
Unlimited Residential Proxies IP Extraction: [Account and API Extraction Tutorial]
Is API Extraction supported?

Rotating Residential Proxies and Unlimited Residential Proxies support User Auth & Pass Extraction. Static Residential Proxies support User Auth & Pass Extraction.

Rotating Residential Proxies to Extract IPs: [Account and API Extraction Tutorial]
Static Residential Proxies Extraction IP: [Account Extraction Tutorial]
Unlimited Residential Proxies IP Extraction: [Account and API Extraction Tutorial]
How to solve the problem that the extracted IP is not working?

NaProxy only charges for valid IPs, invalid IPs do not incur charges.
If this happens, please contact us
Official email: [email protected]
Upon receipt of your email, our staff will process it for you as soon as possible.
How long does the extracted IP last?

Due to the use of Residential Proxies IPs, their online time is variable and is usually valid for up to 30 minutes. However, our client has a limit on the amount of time a withdrawn IP can be used. This is to protect the IP pool and ensure that users can better utilize our Proxies.
What is the rotation time for IP?

Rotating Residential Proxy and Unlimited Bandwidth Residential Proxy offer two extraction methods: Account & Password Extraction and API Extraction. However, Static Residential Proxy only supports Account & Password Extraction.

In Account & Password Extraction, Rotating Residential Proxy and Unlimited Bandwidth Residential Proxy allow you to select from six IP rotation durations, including "A different IP for each request, 5 minutes, 10 minutes, 30 minutes, 1 hour, and 2 hours." The shortest duration is 5 minutes, and the longest is 2 hours. You can choose based on your specific needs. Static Residential Proxy does not support IP rotation.

In API Extraction, Rotating Residential Proxy and Unlimited Bandwidth Residential Proxy support customizable IP rotation durations. The shortest duration can be set to 1 minute, and the longest up to 7200 minutes. You can adjust the duration within this range according to your specific requirements.

Please note that the survival time of an IP determines whether the rotation duration is effective. If an IP goes offline before the configured rotation duration ends, it will not maintain the set rotation time.

Proxy IP Issues

What is the difference between Rotating Residential Proxies, Static Residential Proxies and Unlimited Residential Proxie

NaProxy's global network of Residential Proxies, with 90 million+ compliant Residential IPs covering more than 200 countries and regions, provides you with lightning fast access speeds and 99.5% stable uptime, trusted by 3,000+ customers worldwide. We offer three main Proxies types to meet different scenarios:
1. Rotating Residential Proxies: Provides Rotating IP addresses with country and city specific options. Suitable for online marketing, advertisement verification, e-commerce and other tasks.
2. Static Residential Proxies: Provides fixed, static IPs with country-specific options, ideal for tasks that require stable connectivity over time, such as continuous monitoring and data collection to ensure consistency of IP location.
3. Unlimited Residential Proxies: Supporting Unlimited Residential Proxies with Rotating IPs, IP sources are randomized countries and cities, which is especially suitable for large-scale data crawling and automated testing, and helps users to significantly reduce traffic costs.
Is there a limit to the number of ports when using it?

Our Proxies have no limit on the number of ports, you can connect to as many ports as you need for your application. Users are advised to optimize the number of ports and connections for their specific tasks to get the best performance.
What are Rotating Residential Proxies?

Rotating Residential Proxies IP is provided by Internet Service Providers (ISPs) to support the selection of specific country and city locations. This type of IP not only has real geo-location characteristics, but also ensures that users can realize secure, precise access to information more efficiently and reliably.

NaProxy offers a 90M+ compliant network of Residential Proxies to help you enjoy a high-speed access experience and guarantee 99.5% efficient uptime for all projects. Our services cover more than 200 countries and regions with 90M+ residential IPs, ensuring a secure, hassle-free access experience for users worldwide.
What are Static Residential Proxies?

Static Residential Proxies Provides users with a fixed residential IP address that can accurately match real geographic locations and gain the trust of websites. With Static Residential Proxies, you can maintain a stable IP address for a longer period of time, which not only improves access stability, but also enhances overall security.
Are IPv4 or IPv6 Proxies provided?

Rotating Residential Proxies can use both IPv4 and IPv6 protocols, but you need to make sure that the target website has the appropriate compatibility when enabling IPv6. Currently, Unlimited Residential Proxies and Static Residential Proxies only support IPv4 for now.
What protocols are supported? Is it compatible with TCP and UDP?

NaProxy supports a variety of protocols, including HTTP, HTTPS and SOCKS5, but is currently only compatible with the TCP transport protocol and does not support UDP.The following is a description of each protocol:
1. HTTP (Hypertext Transfer Protocol): Used for communication between browsers and servers, suitable for fetching and sending web content and data.
2. HTTPS (Encrypted HTTP): Encryption via TLS/SSL on top of HTTP to provide additional security for transferring sensitive data (e.g. login information, payment information).
3. SOCKS5: Supports the transfer of data between client and server, not limited to HTTP-type traffic, and is suitable for a wider range of application scenarios.SOCKS5 transfers traffic through Proxy Services and supports greater anonymity.

Currently, all of NaProxy's protocols are based on the TCP transport protocol, providing a stable and reliable connection experience.
What are Unlimited Residential Proxies?

Unlimited Residential Proxies provide users with unrestricted rotating residential IP addresses, acting as an intermediary between the user and the target website. Each IP address is a dynamic residential IP address, randomly assigned to different countries and cities. These proxies can accurately match real geographical locations, thereby enhancing the trustworthiness of the website.
Without the need to target a specific country or city, Unlimited Residential Proxies can significantly save on data usage costs, while ensuring that users always access the information they need in an efficient and secure manner.
How many threads or connections does each Proxies support?

The number of threads or connections supported by each Proxies depends on the specific Proxies configuration and usage scenarios. Normally, NaProxy's Proxies can host multiple concurrent connections without limiting the number of threads, but in order to ensure the stability of the network and the access speed, we recommend to reasonably control the number of concurrent threads.
Proxies with Unlimited Residential Proxies have a minimum concurrency of 1000 QPS and a maximum concurrency of 50,000 QPS; if you need higher concurrency, please contact the Customer Support Team for higher level Proxies configuration options.
How to choose the right type of Proxies?

1. Recommended for general use and privacy protection Rotating Residential Proxies Scenarios: for market research, brand monitoring, SEO Monitoring, ad verification, web crawling, social media promotion, travel fare comparison, stock watching and other tasks.
Features: Ability to pinpoint location to countries, regions and cities, support for IP addresses in more than 200 regions worldwide, privacy protection.

2. Recommended for large data transmission and efficient visits Unlimited Residential Proxies Applicable Scenarios: Suitable for tasks that require large data transmission or frequent access, such as data collection, web crawlers, market research, social media marketing, etc.
Features: Rotating IPs with unlimited traffic support efficient, secure access with no traffic limitations, helping to reduce the overhead of per-traffic billing.

3. Recommended for long term assignments and stable IPs Static Residential Proxies Applicable scenarios: tasks requiring long-term stable IP, suitable for managing multiple social media accounts, brand protection and online advertising.
Features: Provides a fixed IP address to ensure access stability and consistency, suitable for tasks that require the same IP for a long period of time.

Comprehensive recommendations
Choose the right type of Proxies according to your specific needs, budget and usage scenarios. For general use, you can choose Rotating Residential Proxies; if you need to perform large-scale data transmission, Unlimited Residential Proxies are more suitable; and for tasks that require long-term stable IP, Static Residential Proxies are the best choice. By flexibly combining different types of Proxies, you can enhance efficiency while effectively protecting privacy and ensuring the best results.
Is it possible to purchase Proxies for specific countries or regions?

[Tutorial de Compra de Proxies Residenciais Rotativos] Após adquirir os Proxies Residenciais Rotativos, você Você pode selecionar IPs residenciais de mais de 200 países em todo o mundo e suporte de localização em nível de cidade.
[Tutorial de Compra de Proxies Residenciais Estáticos] Os Proxies Residenciais Estáticos cobrem 45 países e permitem selecionar a localização desejada no momento da compra.
[Tutorial de Compra de Proxies Residenciais com Tráfego Ilimitado] Os Proxies Residenciais Ilimitados não oferecem suporte para selecionar IPs residenciais de países ou regiões específicos.
What are the location options for Residential Proxies?

NaProxy Residential Proxies Provides IP resources covering more than 200 countries and regions worldwide. Click here to learn more.
Are there any blocked sites?

NaProxy offers worldwide coverage of multi-country IP Proxies, but to prevent abuse and unusual activity, we have imposed access restrictions on certain websites.

As of March 2023, we block certain websites, including various Chinese websites, gov-type government websites, banking websites, IMAP mail ports (such as 110, 993, 995, and 143), and access to mail ports with DCH and Proxies. You can find out more about the blocking of .gov websites at here to find the full list of blocked sites.

In addition, our Residential Proxies are not supported for crawling or accessing search engine content. If your needs involve search engine data collection, we recommend using other specialized solutions such as our SERP Crawler API.

If you're not sure if NaProxy's Residential Proxies are right for your needs, please feel free to contact [email protected] to speak with our customer support team.
How can I get in touch if I have other needs or questions?

If you have any other needs or questions, please feel free to contact our customer support team. You can contact us in the following ways:
1. E-mail: Please send an e-mail to [email protected] and our team will get back to you as soon as possible.
2. Online Customer Service: You can communicate directly with our customer service staff through the live chat support on the official website.
3. Help Center: Visit our Help Center page for answers to frequently asked questions and how-to guides.

We are committed to providing quality support to ensure your needs are met in a timely manner.

Residential Proxy

What are the characteristics of dynamic residential proxy？

Dynamic Residential Proxy is a special type of proxy server that uses real residential IP addresses, which are periodically changed. The following are the main characteristics of dynamic residential agents:

1. * * Real residential IP address * *:
-Using real residential network IP addresses instead of server IP addresses in data centers makes them more difficult to identify and block when accessing certain websites and services.

2. Large IP address pool:
-Dynamic residential agents typically have a large pool of IP addresses, covering multiple geographic locations and ISPs, providing greater flexibility and diversity.

3. * * Regularly replace IP * *:
-The IP address will be automatically changed regularly, which helps to avoid being recognized and blocked by the target website, increasing anonymity and security.

4. * * Wide geographical location * *:
-You can choose IP addresses from different countries and regions, suitable for situations that require cross regional access.

5. * * High anonymity * *:
-Due to the use of real residential IP addresses and frequent IP changes, dynamic residential agents provide high anonymity and are difficult to track.

6. * * Suitable for multiple tasks * *:
-Suitable for tasks that require high anonymity and frequent IP changes, such as data capture, market research, advertising verification, and social media management.

7. * * Relatively high cost * *:
-Due to the use of real residential IP addresses and the need to maintain a large IP pool and dynamic replacement mechanism, the cost of dynamic residential agents is usually higher than that of ordinary data center agents.

8. * * Speed and Stability * *:
-The speed and stability may not be as good as data center agents, as the conditions of residential networks vary, but high-quality dynamic residential agent services will try their best to optimize this.

9. * * Compliance * *:
-The use of residential IP addresses requires compliance with relevant laws and regulations to ensure that it does not infringe upon the privacy of others or engage in illegal activities.

10. * * Easy to integrate and manage * *:
-Many dynamic residential agency service providers provide API interfaces for users to integrate into their own applications, and offer management panels for monitoring and managing agent usage.

Dynamic residential agents are very useful in scenarios that require frequent IP changes and cross regional access due to their high anonymity and flexibility, but also need to pay attention to their cost and potential stability issues.
What kind of business is suitable for dynamic residential proxy?

A dynamic residential proxy service typically refers to a system where residential IP addresses are used as proxies to provide a range of services, often related to web scraping, bypassing geo-restrictions, or conducting market research. This kind of service is suitable for various businesses that require a high degree of flexibility and anonymity in their online operations. Here are some types of businesses that may find dynamic residential proxy services beneficial:

Market Research Firms: Companies that need to collect data from different regions may use residential proxies to avoid IP bans and to gather accurate, region-specific information.

Digital Marketing Agencies: These agencies might use residential proxies to manage multiple social media accounts without the risk of being blocked, or to test ad campaigns in different locations.

SEO Companies: SEO professionals can use residential proxies to track search engine rankings from different geographic locations, ensuring that their clients' websites are performing well globally.

Competitive Intelligence: Businesses looking to gather intelligence on competitors’ websites, prices, and promotions can use residential proxies to scrape data without being detected.

E-commerce Platforms: E-commerce businesses may use residential proxies to monitor competitor prices and inventory levels, or to access region-restricted deals and products.

Travel and Hospitality: Companies in this industry can use residential proxies to search for flights and hotels from different IP addresses, ensuring they have access to the best deals and rates available.

Freelancers: Individuals working on projects that require anonymity or access to geo-restricted content can benefit from residential proxies to carry out their tasks without interruption.

Online Gaming Companies: To test games in different regions or to manage multiple accounts for testing purposes, gaming companies might use residential proxies.

Data Analytics Firms: These firms may need to access a wide range of online sources to gather data, and residential proxies can help them do so without being blocked.

Cybersecurity Firms: For testing security measures and conducting pentests, cybersecurity companies might use residential proxies to simulate attacks from various locations.

Unlimited Residential Proxy

The advantages of unlimited traffic residential proxy

Unmetered Residential Proxy is a type of proxy service based on real home broadband user IPs, with its key feature being "unrestricted data transfer," making it suitable for scenarios that require long-term, frequent access to target websites. Compared to traditional pay-per-traffic proxies, it offers several significant advantages.

I. Detailed Explanation of Core Advantages

1. Unrestricted Data Usage
- Users do not need to worry about the bandwidth or number of requests used per month.
- Especially suitable for large-scale crawling and 7x24 automated tasks.

2. Real Residential IP Pool
- IPs are from real homes or mobile devices, with a high level of disguise and difficult to be identified as proxies.
- Easier to bypass website anti-crawling mechanisms (such as CAPTCHAs, IP bans).

3. Dynamic IP Rotation Mechanism
- IP can be automatically changed with each request to prevent being blocked due to frequent access.
- Supports session-level IP retention or random switching strategies.

4. Flexible Geographical Control
- Can select IPs from specific countries, cities, or even carriers.
- Used for testing localized content, obtaining regional data (such as prices, inventory, etc.).

5. High Anonymity and Security
- Request headers are consistent with real users, reducing the risk of being recognized by risk control systems.
- Most service providers offer a no-logs policy to protect privacy.

6. Long-Term Cost-Effectiveness
- Although the initial cost may be higher, the monthly or annual billing model avoids excessive traffic charges.
- More cost-effective for long-term projects.

II. Typical Application Scenarios

1. Large-Scale Web Crawling
- Such as e-commerce price monitoring, social media data scraping.
- Advantage: Supports continuous operation without worrying about running out of traffic.

2. SEO Ranking Monitoring
- Monitor keyword rankings on search engines like Google, Bing in different regions.
- Advantage: Combined with geolocation features to get localized search results.

3. Ad Verification and Display Analysis
- Check if ads are normally delivered to specified regions and platforms.
- Advantage: Simulate real user behavior to avoid being blocked by ad platforms.

4. Multi-Account Operation and Management
- Such as operating multiple Facebook, Instagram, TikTok accounts.
- Advantage: IP rotation prevents account association and bans.

5. Market Research and Competitive Analysis
- Collect competitors' prices, product information, promotional activities, etc.
- Advantage: Global IP coverage for easy cross-regional comparison.

III. Usage Suggestions and Precautions

- Reasonably Control Request Frequency: Even with unmetered traffic, requests should not be excessive to avoid triggering website rate limits or bans.
- Accompany User-Agent Rotation: Prevent being identified as robotic behavior and enhance disguise.
- Enable Session Management and Cookie Retention: Simulate a real login process to increase scraping success rate.
- Regularly Update Proxy Configuration: Some IPs may be marked or become ineffective, and they need to be changed or reset in a timely manner.
- Comply with Robots Protocol: Avoid violating the target website's crawling policies to reduce legal risks.

IV. Summary

The greatest value of an Unmetered Residential Proxy lies in:

> "Allowing you to focus on data collection itself without being anxious about traffic."

It not only provides stable and stealthy access capabilities but also significantly improves the sustainability and efficiency of crawling projects. For enterprises and individuals who need to access large amounts of internet data over a long period, it is a very worthwhile infrastructure investment.

If you have specific usage requirements (such as Python crawler integration, Scrapy configuration, Selenium script optimization, etc.), I can provide you with customized code examples and technical solutions. Feel free to ask more questions!

Long Acting ISP Proxy

Can I integrate long-acting ISP Proxy with any software?

Long-acting ISP proxy can be integrated into many related software solutions, such as AdsPower, Apify, Multilogin, etc.
What protocols does long-acting ISP Proxies support?

Long-acting ISP Proxies can support protocols such as HTTP, HTTPS and SOCKS5 to meet different application needs.
Is long-acting ISP proxy legal?

Yes, all proxies are legal in themselves. The legality depends on your use case, not the proxy itself.
Can I use multiple long-acting ISP proxy at the same time?

Yes, We support batch allocation of proxy, which makes it convenient for you to use them in multiple accounts or proxy tools at the same time.
How to handle long-acting ISP proxy connection failure？

1. Check whether the local network connection is normal and whether it is an overseas network environment
2. Confirm whether the purchased package has expired
3. Check whether the proxy server is abnormal
4. Whether to set a sub-account traffic limit

Static Data Center Proxy

What is the static data center proxy?

The static data center proxy is an IP address assigned by the data center provider. It is an IP address that is processed by a high-speed server and proxied to the user's node.
What are the advantages of static data center proxies?

1. Low price: Compared with other proxies, data center proxies are relatively cheap.
2. Higher stability: Static data center proxies usually use high-performance servers and provide services with fixed bandwidth, which is more stable than other proxies.
3. Suitable for high load: Static data center proxies have higher bandwidth and greater processing power, which are suitable for handling large-scale data traffic and high concurrency.
What should I do if the static data center proxy cannot be used?

Excluding the user's local and overseas Internet environment factors, if the IP is forced offline, please contact the business department for replacement.
In what scenarios is the static data center proxy used?

1. Suitable for advertising with high traffic;
2. Suitable for enterprises or teams that need a large number of IP addresses;
3. Businesses that need to maintain long-term online and stable operation;

Static Residential Proxy

What are the advantages of static residential proxy?

The IP address of a static residential (ISP) proxy is fixed and comes from an ordinary residential IP address, with an extremely long session time. You can use it stably during the purchase period;
How to set up a static residential proxy?

With our quick start guide, you can set up successfully in just a few steps.
1. Sign up for a Naproxy account
2. Pick the right static residential proxy plan
3. Configure your proxy request and add sub-accounts
4. Choose any website and take advantage of unlimited concurrency and concurrent sessions.
5. Use static residential proxies to perform your work and keep the same IP forever.
What authentication methods are supported?

Our static residential proxy supports authentication with sub-account and password.
Are there traffic limits when using static residential proxy requests?

Our static residential proxies have no traffic restrictions, so you don't have to worry about exceeding your traffic usage.
What kind of customer support is provided?

We are proud to offer 24/7 live chat support.

Residential Proxy

Unlimited Traffic Residential Proxy

Long Acting ISP Proxy New

Static Residential Proxy

Static Data Center Proxy New

Frequently Asked Question

Payment Issues

IP Extraction Issues

Proxy IP Issues

Residential Proxy

Unlimited Residential Proxy

Long Acting ISP Proxy

Static Data Center Proxy

Static Residential Proxy